OUR SAFETY MEASURES INCLUDE
Emergency Response
All tour staff is trained using a detailed Emergency Contingency Plan. Our East Coast office serves as Emergency Tour Central, providing immediate response and communication with local and federal authorities.
Hotline
School Tours of America maintains a 24-hour, toll-free emergency phone number (866-491-1543) exclusively for students and parents.
Professional, Bonded Security
Private guards are stationed on hotel floors each night, ensuring that students adhere to the strict nightly curfew.
Medical, Dental & Accident Insurance
Tour participants are automatically covered by medical, dental and accident insurance.
Identification
All students wear a wristband or lanyard listing our 24/7 emergency contact information.
Hotel Representatives
A representative from STA stays in the hotel 24/7 to ensure a direct line of communication at all times.
Communication
All tour personnel carry cell phones, and we encourage all students to bring their own cell phones.
PARTNERS IN CARE
ONLY THE BEST
Reputable Airlines
When planning student group travel, safety and reliability are paramount. That's why we select reputable major airlines like Southwest, United and American Airlines. These carriers have impressive safety records and adhere to strict industry regulations, ensuring the highest level of security for our students. Their extensive flight networks and proven track record for handling disruptions provide peace of mind and minimize travel inconveniences.
Secured Sites & Expert Local Staff
Because each destination, site or venue, may have their own unique protocols and procedures in place, our local teams on the ground are now more important than ever. These local expert drivers and guides will be prepared for each itinerary location, ensuring that the integrity of the tour is maintained and your students get the experience they deserve.
Charter Promise
To prioritize the safety and comfort of our students, we partner exclusively with local drivers who have a deep knowledge of the region. These experienced professionals are intimately familiar with local roads, traffic patterns, and potential challenges, ensuring a smoother and more enjoyable journey. Our rigorous safety standards require our private coach partners to adhere to strict protocols, including regular vehicle inspections, driver training, licensing, and emergency preparedness plans.
Hotel Properties
To ensure the safety and comfort of our student groups, we adhere to stringent guidelines when selecting hotel properties. Our priority is to choose locations in safe areas that are also conveniently situated near tour destinations. We select lodging that guarantees a comfortable stay, provides exceptional service, and is equipped to accommodate large student groups effectively.
Selective Food Service
To ensure a successful and enjoyable tour experience, we prioritize selecting food service options that cater to the diverse needs of our students. Given the active nature of our tours, we choose restaurant locations that offer a variety of meal options to fuel students' energy levels and maintain a balanced diet. We understand the importance of accommodating dietary restrictions and encourage parents of students with severe food allergies or intolerances to contact our food service providers directly to discuss any specific needs. Restaurant information will be provided by your Group Leader close to your departure date. By providing nutritious and satisfying meals, we aim to support students' well-being and overall enjoyment of the tour.
